Shipping policy

Shipping Policy

We currently deliver across South Africa.

Processing Time:
All orders are processed within 2-4 business days after payment confirmation.
(Custom or made-to-order items may take slightly longer.)

Local Delivery – Upington Area:
We offer free delivery within the Upington area.
Once your order is ready, we’ll contact you to arrange delivery.

National Shipping (South Africa):
We use reputable couriers like The Courier Guy, Aramex, or others depending on your location.
Delivery time is typically 2–5 business days after dispatch.
Shipping costs are calculated at checkout.

International Orders:
At this time, we are not offering international shipping through the website.
If you’re outside South Africa and interested in ordering, please contact us directly at info@aecollectivesa.com.

Tracking Your Order:
Once shipped, you’ll receive a tracking number via email.

Shipping Delays:
While we do our best to meet delivery timeframes, delays may happen due to courier issues or public holidays.

Questions?
For any shipping-related queries, contact us at info@aecollectivesa.com.